Terms & Conditions

Please read these terms carefully before using our website and services.

Last updated: February 1, 2026

General Terms

By accessing and using the JINDA website (www.jinda.com), you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of our website. If you disagree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

Products & Pricing

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Pricing: • All prices are displayed in Swiss Francs (CHF) unless otherwise stated • Prices include VAT where applicable • Shipping costs are calculated at checkout • We reserve the right to change prices without notice • Promotional prices are valid only during the specified period Product descriptions and images are provided for reference. While we strive for accuracy, slight variations in color and appearance may occur.

Orders & Payment

Placing an Order: • An order constitutes an offer to purchase products • We reserve the right to refuse or cancel any order • Order confirmation does not guarantee availability • You must be 18 years or older to make a purchase Payment: • We accept major credit cards, PayPal, and bank transfers • Payment is processed securely through our payment partners • All transactions are encrypted using SSL technology • We do not store your full credit card details Order Cancellation: • Orders may be cancelled before shipping • Once shipped, cancellation is not possible • Contact customer service for order modifications

Shipping & Delivery

Delivery Options: • Standard delivery: 3-5 business days • Express delivery: 1-2 business days • International shipping: 5-10 business days Shipping Costs: • Free standard shipping on orders over CHF 300 • Express and international rates vary by destination • Customs duties may apply for international orders Risk & Title: • Risk passes to you upon delivery • Title remains with JINDA until full payment • Signature may be required for delivery • We are not responsible for delays caused by customs

Returns & Refunds

Return Policy: • Items may be returned within 14 days of delivery • Products must be unworn, unwashed, and with tags attached • Original packaging must be included • Some items (underwear, swimwear, earrings) are final sale How to Return: • Contact our customer service to initiate a return • Use the prepaid return label provided • Drop off at your nearest shipping point Refunds: • Refunds are processed within 10 business days • Original payment method will be credited • Shipping costs are non-refundable (except for defective items) • Exchange may be available for size/color

Intellectual Property

All content on this website, including but not limited to: • Text, graphics, logos, images • Product descriptions and photography • Website design and layout • Software and source code is the property of JINDA or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not: • Copy, reproduce, or distribute our content • Use our trademarks without written permission • Modify or create derivative works • Use content for commercial purposes

Limitation of Liability

To the fullest extent permitted by law: • JINDA shall not be liable for any indirect, incidental, special, or consequential damages • Our liability is limited to the purchase price of the products • We do not warrant uninterrupted access to our website Exclusions: • Nothing in these terms excludes liability for death or personal injury caused by negligence • Nothing excludes liability for fraud or fraudulent misrepresentation • Consumer rights under applicable law are not affected

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Zürich, Switzerland.

Questions?

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Phone: +41 44 123 45 67

Mail: JINDA Legal Department, Bahnhofstrasse 1, 8001 Zürich, Switzerland